# SupportFast

SupportFast is a self-serve AI support team for indie SaaS founders.

Primary domain: https://supportfa.st

## Core pages

- [Home](https://supportfa.st/)
- [Product](https://supportfa.st/product)
- [Pricing](https://supportfa.st/pricing)
- [Security](https://supportfa.st/security)
- [Documentation](https://supportfa.st/docs)
- [Privacy](https://supportfa.st/privacy)
- [Terms](https://supportfa.st/terms)
- [Login](https://supportfa.st/login)
- [Signup](https://supportfa.st/signup)

## Product summary

Your AI support agent does not just answer from your docs. It investigates the customer's problem, uses your tools, follows your policies, takes permitted actions, and improves from every resolved case.

SupportFast contains two connected agents:

- **Customer Agent** — helps customers through the support widget with knowledge, policies, connected tools, and founder approvals for sensitive actions.
- **Internal Agent** — helps founders configure, investigate, and improve the Customer Agent.

## Best-fit audience

Solo founders, indie hackers, technical founders, and small software teams (about one to ten people) who currently interrupt product work to investigate support issues across docs, Stripe, Sentry, GitHub, Linear, and logs.

Not an enterprise support-operations suite, chatbot-only FAQ widget, product analytics tool, or visual workflow builder.

## Positioning

SupportFast is a founder-sized AI support team. Docs are necessary but not sufficient. The product loop is investigate, follow policy, use permitted tools, escalate with context, and improve from resolved cases.

## Machine-readable resources

- [Pricing snapshot](https://supportfa.st/pricing.md)
- [Operating guide](https://supportfa.st/supportfast-operating-guide.md)

## Operating guide

- [SupportFast operating guide](https://supportfa.st/supportfast-operating-guide.md)

The operating guide explains setup, widget install, knowledge, inbox, and day-to-day operation.