Built by builders, for builders

The Support Tax on Bootstrapped SaaS

Every founder knows the feeling. You launch a product, get your first twenty customers, and celebrate. Then the support emails start rolling in.

At first, it’s exciting. You’re talking to customers! But soon, you realize you're spending three hours every single morning answering the exact same questions: "How do I reset my API key?" "Do you have an annual plan?" "Where is my invoice?"

You get stuck in a brutal cycle: context-switching between answering support emails and actually writing code to grow your business. You look for a solution, but the options are discouraging:

• Large helpdesks: Overengineered, incredibly expensive, and charging you per-seat penalties when you just want a calm inbox.
• Deflection chatbots: Simple bubbles that annoy your customers, hallucinate random answers, and leave you with no way to jump in when a customer is actually frustrated.

A Calm, Grounded Support Engine

We built SupportFast to be the support tool we wanted for our own projects. A clean, reliable, flat-rate engine that resolves 70% of routine questions perfectly from your docs, but keeps you firmly in control.

When the AI isn't 100% sure, it drafts a response and parks it in your inbox. No notifications screaming at you. You check in once a day, review the drafts, approve with a tap, and get back to shipping.

No complex setup, no surprise AI bills, and no AI hallucination anxiety. Just professional customer support from day one, so you can focus on building what's next.