Trust & Safety
AI support you can trust with live tools.
Strict policy bounds, HMAC identity signatures, founder approval on sensitive writes, and isolated Cloudflare Workers execution.
Source-Grounded Answers
Replies cite verified knowledge sources directly. If no source covers the query, the agent hands off safely.
Founder Approval Gates
Sensitive tool actions (refunds, plan upgrades, bug filings) pause until you confirm in your inbox.
HMAC Signed Identity
`supportfast_identity_v1` ensures customer claims are cryptographically verified by your server.
Runtime Isolation
Cloudflare Workers and Durable Objects provide tenant isolation with AES-GCM encrypted tokens.
Stop interrupting product work to investigate support tickets
Launch an AI Customer Agent that investigates with your real tools under policy — and keeps you in the loop for sensitive writes.