Documentation
How SupportFast works for indie SaaS founders: Customer Agent, Internal Agent, policies, tools, inbox, and install.
Start with a 7-day trial. Paid plans start at $29/month.
Customer Agent
The widget-facing agent that investigates customer problems using knowledge, policies, and permitted tools, then escalates with context when needed.
Internal Agent
The founder-facing agent that helps configure the Customer Agent, investigate hard cases, and improve from resolved conversations.
Policies and approvals
Publish what the Customer Agent may answer or do. Keep sensitive actions behind founder approval.
Install and operate
Connect knowledge, install the widget, review the inbox, and use the machine-readable operating guide for day-to-day setup.
Public references
- Operating guide — setup, install, inbox, and operating notes.
- Pricing snapshot — machine-readable plan details.
- Product overview — Customer Agent and Internal Agent positioning.
- Security — trust model for answers, policies, and approvals.
Ready to try SupportFast?
Start a 7-day trial, connect your product knowledge, and launch a Customer Agent built for indie founders.