Simple AI support pricing with hard caps.

Clear monthly plans with included source-backed reply bundles. No surprise AI bills. Start with a 7-day trial and upgrade only when your volume grows.

Start with a 7-day trial. Paid plans start at $29/month.

Choose a plan

Yearly is selected by default with 2 months free. Pay for 10 months and get 12 months of usage.

MonthlyYearly
Yearly selected: pay for 10 months, get 12 months of usage
Starter

Best for one founder running support personally

$348/year

$2902 months free

per year, billed yearly

Discounted from $348/year at the monthly rate.

Growth
Recommended

Recommended for small teams sharing support

$948/year

$7902 months free

per year, billed yearly

Discounted from $948/year at the monthly rate.

Pro

For busier self-serve support operations

$1,788/year

$1,4902 months free

per year, billed yearly

Discounted from $1,788/year at the monthly rate.

StarterGrowthPro
Free trial7 days7 days7 days
Monthly price$29/month$79/month$149/month
Annual price$290/year$790/year$1,490/year
Annual savings2 months free2 months free2 months free
Workspaces113
Support widgets136
Users138
AI reply hard cap1,000/month4,000/month7,500/month
Knowledge sources52575
Team groups38
Support inbox
Human handoff
Guidance rules
Basic analytics
Private notes
Roles
Widget branding controls
Audit logs
Priority support

Every paid plan starts with a 7-day free trial. Yearly prices show the discounted annual bill beside the 12-month monthly total.

Keep costs down with yearly pricing (2 months free)

Every plan shows the full 12-month monthly total struck through, then the discounted annual bill you actually pay.

Starter annual plan

Normally $348/year at the monthly rate. Pay $290/year and get 2 months free.

Growth annual plan

Normally $948/year at the monthly rate. Pay $790/year and get 2 months free.

Pro annual plan

Normally $1,788/year at the monthly rate. Pay $1,490/year and get 2 months free.

No billing surprises, ever

We hate complex invoices and surprise bills as much as you do. Your monthly rate is locked in based on your clear selection before your trial starts.

What you see is what you get

Every plan card shows exactly what's included. No hidden limits, no features locked behind add-ons, no surprises after signup.

Annual savings you can check

Annual plans cost 10x the monthly price. You get 12 months of access. The math is printed right on the card before you pay.

Secure checkout, no sales call needed

Payment method, taxes, currency, and invoice details are all handled at checkout. No need to talk to anyone first.

Hard caps prevent surprise bills

Each plan has a monthly AI reply cap. When usage reaches the cap, new AI answers pause until the next cycle or an upgrade.

Find the plan that matches your current growth stage

Choose the tier that matches your support volume and team size. Hard caps keep spend predictable.

Trial to evaluate first

Use the 7-day trial to connect your knowledge, launch a test widget, and see how the AI handles your exact docs.

Starter for founder-led support

Best when you are personally answering customer queries. The AI deflects repetitive questions, and you handle the inbox exceptions.

Growth for shared support

Best when you share support responsibilities. Multiple support widgets, roles, private notes, and branded widget controls.

Frequently asked questions

No. SupportFast strictly answers from the sources you provide (URLs, PDFs, text). If it doesn't find the answer in your knowledge base, it won't invent one—it will draft a reply and escalate the conversation to your team inbox.

Claim your 7-day free trial

Connect your knowledge base, customize your escalation guardrails, and preview the widget before your paid plan begins.