Simple Pricing

Honest plans with hard caps.

Start free for 7 days. Upgrade only when your support volume increases. Every plan includes both Customer and Internal Agents with zero surprise overage fees.

Choose your tier

Annual plans include 2 months free (pay for 10 months, get 12 months).

MonthlyYearly
Yearly selected: pay for 10 months, get 12 months of usage
Starter

For solo founders running support personally

$348/year

$2902 months free

per year, billed yearly

Discounted from $348/year at the monthly rate.

Growth
Recommended

Recommended for small SaaS teams sharing the inbox

$948/year

$7902 months free

per year, billed yearly

Discounted from $948/year at the monthly rate.

Pro

For higher-volume products and multi-product founders

$1,788/year

$1,4902 months free

per year, billed yearly

Discounted from $1,788/year at the monthly rate.

StarterGrowthPro
Free trial7 days7 days7 days
Monthly price$29/month$79/month$149/month
Annual price$290/year$790/year$1,490/year
Annual savings2 months free2 months free2 months free
Workspaces113
Support widgets136
Users138
Customer Agent turns (hard cap)1,000/month4,000/month7,500/month
Internal Agent
Knowledge sources52575
Team groups38
Support inbox
Human handoff
Private notes
Roles
Widget branding controls
Audit logs
Priority support

Predictable hard caps

Each plan has a clear monthly AI reply cap. No runaway metered billing — when you reach your cap, new AI turns pause until you upgrade or renew.

Transparent annual savings

Annual billing gives you 12 months for the price of 10. The exact list price and savings are printed right on the card.

Self-serve checkout

Powered by Dodo Payments. Direct credit card, tax calculation, and instant invoices with no mandatory sales calls.

Zero lock-in cancelation

Cancel anytime in one click from your billing settings. Your workspace remains active until the end of your billing cycle.

FAQ

Frequently asked questions

SupportFast is an AI support team built specifically for indie SaaS founders. A Customer Agent works with your customers in the embeddable widget to investigate problems, check live data, and draft answers. An Internal Agent helps you configure policy rules, connect tools, investigate edge cases, and learn from every resolved conversation.

Stop interrupting product work to investigate support tickets

Launch an AI Customer Agent that investigates with your real tools under policy — and keeps you in the loop for sensitive writes.